Shipping and Returns

Shipping & Delivery

Order Processing:
All orders are processed within 1–3 business days after your purchase is completed. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Time:
Because we ship directly from our international suppliers to offer the best pricing, delivery may take:

10–20 business days (USA & most countries)

Please note: Shipping times may vary depending on demand, customs, and local postal services.

Tracking:
Tracking updates may take a few days to appear. This is normal—your order is on the way! If you have any concerns, feel free to contact us anytime.

Delays:
Holiday seasons, high-volume periods, and customs inspections may cause delays. We appreciate your patience and support of our small business!

Returns & Refunds (90-Day Guarantee)

We stand behind our products and want you to be 100% satisfied.

Return Window:
We accept returns within 90 days of delivery.

Eligibility:
To qualify for a return or refund:

• Item must be unused and in original condition

• Original packaging included (when applicable)

• Proof of purchase required

Return Costs:
Return shipping fees may apply depending on the reason for return.

Refunds:
Once your return is received and inspected, refunds will be issued to your original payment method. Please allow 3–7 business days for processing.

Damaged / Defective Items:
Received something damaged or defective?
No worries—contact us within 7 days of delivery and we will replace it free of charge.

Order Support

If you need help with your order, reach out anytime:

📩 Email: shopomnixa@gmail.com
We respond within 24 hours!